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首页> 外文期刊>Journal of Intellectual Capital >Voluntary turnover: knowledge management - friend or foe?
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Voluntary turnover: knowledge management - friend or foe?

机译：自愿离职：知识管理-敌还是友？

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摘要

The onset of the knowledge era has affected all industries. Without exception, the Canadian financial services industry has transformed itself due to the knowledge-intensive structure it possesses. However, high competition and career-minded professionals have created a situation in which leading financial services firms are losing key human capital each day - capital that can and will be used against them in the modern, fast-paced labour market. In the fight for the brightest senior executives, portfolio managers and fund administrators, human resource professionals must pay attention to the investments they are making in their employees through training and development while monitoring reward and recognition Programs, so that loss of intellectual capital is kept to a minimum. This study examines 19 Canadian financial service firms and their current human capital practices. Results show that while human resource managers are effectively managing the people in their organizations through training and development performance reviews, and the effective management of fluctuating workforce demands. However this study highlights the need for greater attention to be paid to the leveraging of human capital that exists within their knowledge-intensive workforce. Furthermore, research findings strongly suggest the need to increase knowledge management behaviours such as the valuation and codification of organizational knowledge assets.
机译：知识时代的到来影响了所有行业。无一例外，加拿大金融服务业由于其拥有的知识密集型结构而发生了自身的转变。但是，竞争激烈和具有职业意识的专业人员造成了这样一种情况，领先的金融服务公司每天都在失去关键的人力资本-在现代，快节奏的劳动力市场中可以而且将用来对付他们的资本。在争取最有才华的高级管理人员，投资组合经理和基金管理人的过程中，人力资源专业人士必须注意他们通过培训和发展对员工的投资，同时监控奖励和表彰计划，以保持知识资本的流失。最低。本研究考察了19家加拿大金融服务公司及其当前的人力资本实践。结果表明，尽管人力资源经理通过培训和发展绩效评估以及对不断变化的劳动力需求的有效管理来有效地管理组织中的人员。但是，本研究强调需要更加重视利用知识密集型劳动力中存在的人力资本。此外，研究结果强烈建议需要增加知识管理行为，例如组织知识资产的估值和编纂。

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