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首页> 外文期刊>Journal of the American Pharmacists Association: JAPhA >Survey of certified pharmacy technicians in the United States: a quality-of-worklife study.
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Survey of certified pharmacy technicians in the United States: a quality-of-worklife study.

机译：美国注册药学技术人员的调查：工作生活质量研究。

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OBJECTIVE: To describe a nationwide random sample of Certified Pharmacy Technicians (CPhTs) by various demographic and work-related characteristics, identify various worklife attitudes, and determine whether these attitudes differed by practice setting and personal characteristics of the respondents. DESIGN: Cross-sectional descriptive design. SETTING: A random sample of 3,200 CPhTs provided by the Pharmacy Technician Certification Board. INTERVENTIONS: Survey mailed in January 2004. MAIN OUTCOME MEASURES: Responses to previously validated instruments measuring quality-of-worklife attitudes, rankings of factors as probable causes of medication preparation errors, and topics for continuing education (CE) programming. RESULTS: The typical respondent was a white woman, 39 years of age, who was earning dollar 12.87 per hour. CPhTs exhibited modest levels of job satisfaction and career commitment and relatively low career turnover intention. They perceived modestly high levels of support from supervisors and coworkers, but less support from their employers. Quality-of-worklife attitudes were associated significantly with practice setting, rate of pay, and age, but not with gender and racial/ethnic background. CONCLUSION: In view of CPhTs' continuingly important role in the delivery of pharmacy care, employers of CPhTs may want to consider rewarding experienced CPhTs who have demonstrated competency and loyalty to the organization. Career ladders for CPhTs may be a viable option.
机译：目的：通过各种人口统计学和与工作相关的特征来描述全国范围内的合格药剂师（CPhTs）随机样本，确定各种工作生活态度，并确定这些态度是否因受访者的实践背景和个人特点而有所不同。设计：横截面描述性设计。地点：由药房技术人员认证委员会提供的3200个CPhT的随机样本。干预措施：2004年1月邮寄的调查结果。主要观察指标：对先前通过验证的工具来测量工作生活质量态度，作为药物准备错误的可能原因的因素排名以及继续教育（CE）编程主题的回应。结果：典型的受访者是39岁的白人女性，每小时收入12.87美元。 CPhTs表现出中等水平的工作满意度和职业承诺以及相对较低的职业离职意向。他们认为主管和同事的支持程度适中，但雇主的支持则较少。工作质量态度与实践环境，薪酬水平和年龄显着相关，但与性别和种族/族裔背景无关。结论：鉴于CPhT在提供药房护理中持续发挥着重要作用，CPhT的雇主可能希望考虑奖励对组织表现出能力和忠诚度的有经验的CPhT。 CPhT的职业阶梯可能是一个可行的选择。

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