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Workforce Development Innovations with Direct Care Workers: Better Jobs, Better Services, Better Business

机译:直接护理人员的劳动力发展创新:更好的工作,更好的服务,更好的业务

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摘要

This study describes findings from a national search to identify innovative workforce practices designed to improve the lives of direct care workers serving individuals with mental health and substance use conditions, while simultaneously improving client care, and the business vitality of the employer. The search process, conducted by The Annapolis Coalition on the Behavioral Health Workforce, resulted in the selection of five programs to receive the Pacesetter Award from among 51 nominations received. Awardees understood the value of investing in direct care workers, who constitute an essential, but often overlooked, group within the behavioral health workforce. A review of these innovations yielded six cross-cutting principles that should inform future workforce efforts (a) supporting educational and career development (b) increasing wages and benefits (c) creating workforce development partnerships (d) using evidence-based practices to train staff and assess service fidelity (e) strengthening supervision and (f) employing people in recovery in direct care roles.
机译:这项研究描述了一项全国性调查的发现,以发现创新的劳动力实践,这些实践旨在改善直接护理人员的生活,为有精神健康和药物使用条件的个人提供服务,同时改善客户护理和雇主的业务活力。由安纳波利斯行为卫生人力联盟进行的搜索过程,从收到的51项提名中选出了5个获得“标兵奖”的计划。获奖者了解对直接护理人员进行投资的价值,直接护理人员构成了行为健康员工队伍中必不可少的但通常被忽视的群体。对这些创新的审查得出了六项贯穿各领域的原则,这些原则应该为未来的劳动力努力提供信息(a)支持教育和职业发展(b)增加工资和福利(c)建立劳动力发展伙伴关系(d)使用循证实践来培训员工评估服务的忠诚度(e)加强监督,并(f)雇用人员担任直接护理的康复人员。

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