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An intervention study to assess the effectiveness of a reminder telephone call in improving patient appointment attendance at a Community Dental Service clinic

机译:一项干预研究,旨在评估提醒电话在提高社区牙科服务诊所的患者就诊率方面的有效性

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摘要

This paper first describes the action taken to quantify the problem of high rates of failed appointments at a Community Dental Service clinic in Lanarkshire, Scotland. Then describes an intervention to implement and evaluate a potential solution of reminder telephone calls to patients. The paper illustrates the dental public health competencies of: evaluation of dental health services, and of managing resources and time.
机译:本文首先介绍了为量化苏格兰兰纳克郡社区牙科服务诊所的高失败预约率问题所采取的措施。然后描述一种干预措施,以实施和评估对患者的提醒电话的潜在解决方案。该文件说明了以下方面的牙科公共卫生能力:评估牙科卫生服务以及管理资源和时间。

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