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首页> 外文期刊>AACE International Transactions >'Just the Facts' - Implementation of a Fact-Based Work Management System Within a Merchant Utility
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'Just the Facts' - Implementation of a Fact-Based Work Management System Within a Merchant Utility

机译：“事实”-在商户实用程序中基于事实的工作管理系统的实现

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The purpose of this article is to explain how a Fact-Based Work Management process was implemented in a Merchant Utility, with the intent of continuous improvement around work identification, work prioritization, and planning and scheduling of work to ensure the proper utilization of internal and external resources. This process, called the System Design Process (SDP), was implemented in order to improve execution of work from a reactive to a proactive approach for executing work. The SDP process that was implemented within Public Service Company of New Mexico (PNM) consists of a seven-step process for planning and scheduling of work involving gas and electric operations and maintenance work, as well as construction activity. The process consists of work identification, work prioritization, planning and scheduling, workload management, work execution, measurement of key process indicators (KPIs), and Variances (continuous improvement). This article provides information on implementation and maintenance of the seven-step process, systems associated with the process, and performance based results identifying how workload has been transitioned from a reactive to a proactive mode resulting in improved productivity of internal resources and a reduction on the reliance of external sources for executing work. "Just the Facts", as Sergeant Joe Friday used to proclaim on Dragnet, a popular television cop series from the 60's. This proclamation also holds true in today's environment through the use of Fact-Based work management systems that are used by various industries today.
机译：本文的目的是解释如何在Merchant Utility中实施基于事实的工作管理流程，目的是围绕工作标识，工作优先级以及工作的计划和安排进行持续改进，以确保内部和内部工作的正确利用。外部资源。实施此过程称为系统设计过程（SDP）的目的是为了将工作的执行从被动执行方式改进为主动执行方式。在新墨西哥州公共服务公司（PNM）内实施的SDP流程由七个步骤组成，用于计划和调度涉及天然气和电力运营和维护工作以及建筑活动的工作。该过程包括工作标识，工作优先级，计划和调度，工作量管理，工作执行，关键过程指标（KPI）的度量和差异（持续改进）。本文提供有关七步过程，与该过程相关的系统以及基于性能的结果的实现和维护的信息，这些结果可确定工作负载如何从被动模式转换为主动模式，从而提高内部资源的生产率并减少内部资源的消耗。依靠外部资源来执行工作。正如乔·星期五上士所说的“事实”，这是60年代流行的电视连续剧Dragnet。通过使用基于事实的工作管理系统，该声明在当今的环境中也适用，当今各个行业都在使用该系统。

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