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首页> 外文期刊>Informatics for health & social care >Like an extended family: Relationships that emerge when older caregivers use written messages to communicate in an ICT-based healthcare service
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Like an extended family: Relationships that emerge when older caregivers use written messages to communicate in an ICT-based healthcare service

机译：像一个大家庭：当老年人的照顾者使用书面信息时出现的关系在基于ICT的医疗保健服务中沟通

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摘要

Objective: To explore the relationships that emerge amongst caregivers of persons with dementia and stroke when caregivers use written messages as their communication tool in a closed information and communication technology (ICT)-based support group. Methods: An explorative design with a qualitative approach was used that applied systematic text condensation (STC) to analyse 173 written messages extracted from a web forum. Results: Empathetic, empowering and familiar relationships emerged amongst peers of older caregivers when the caregivers used written messages as their communication tool. The empathetic relationship was characterised by sincerity and openness when the caregivers shared emotions related to caregiving. The empowering relationship reflected a fellowship based on solidarity influenced by a sense of optimism and a willingness to share knowledge to support one another in overcoming challenges. In the familiar relationship, the caregivers were thoughtful and good-humoured with one another and displayed an attitude of consideration towards one another, as in an extended family. Practice implication: The use of computer-mediated communication in health care service will change the context of establishing and maintaining interpersonal relationships. Therefore, greater knowledge regarding how the peers of caregivers interact with one another is vital so nurses may better support and educate ICT-based support groups.
机译：目的：探讨在闭合信息和通信技术（ICT）的支持组中使用书面信息作为其通信工具时，探讨痴呆症和中风的人们在痴呆症和中风中出现的关系。方法：使用具有定性方法的探索性设计，用于应用系统文本凝结（STC）来分析从网络论坛中提取的173条书面消息。结果：当护理人员使用书面信息作为他们的通信工具时，在老式护理人员的同行中出现了同志，赋权和熟悉的关系。当护理人员共同与护理有关的情绪时，诚意和开放的特征是表现。赋权关系反映了基于具有乐观感受的团结的团契，并愿意在克服挑战时分享知识以彼此支持的意愿。在熟悉的关系中，护理人员彼此深思熟虑，又一次地谦虚，并表现出对彼此的考虑态度，如在一个大家庭中。练习含义：使用计算机介导的医疗服务沟通将改变建立和维持人际关系的背景。因此，关于护理人员的同伴彼此如何互动的更大知识是至关重要的，所以护士可以更好地支持和教育基于ICT的支持群体。

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