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首页> 外文期刊>International Journal of Applied Engineering Research >Utilization of Short Message Services (SMS) for Library Notification System
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Utilization of Short Message Services (SMS) for Library Notification System

机译：用于库通知系统的短消息服务（SMS）的利用

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摘要

This study explores the possibility of incorporating mobile technology to improve library services in an academic library of higher education. The objectives of the study are to: i) Examine the current service of library notification in University of Malay library; ii) Identify issues, problems and difficulties face by library patrons when receiving library notification service; iii) Propose a supporting platform that can improve library notification service in University of Malaya; and iv) Evaluate the prototype of the new proposed library notification system. Quantitative methods of two types of questionnaires, both openended and close-ended, were administered to respondents that consist of librarians and students to investigate the current service of library notification system in UM's library. The findings indicate that there are a number of weaknesses in the existing e-mail notification system. 72% of respondents face problems as regards return of books they borrowed from the library even though there is an e-mail notification system. 61% of the respondents did not receive notification on overdue books and information on arrival of new books. The findings also reveal that quite a large number (i.e. 58%) concur that integrating SMS in the proposed notification system would facilitate to resolve the problem of notifying students on overdue books, arrival of new books and operating schedule more efficiently. Respondents were receptive towards implementing a supporting platform that can improve library notification service in University of Malaya library via mobile technology by utilizing a SMS-based notification system as evaluation of the prototype indicates a positive reaction from the respondents.
机译：本研究探讨了加入移动技术的可能性，以改善高等教育学术图书馆的图书馆服务。该研究的目标是：i）审查马来大学图书馆通知的现行服务; ii）在接收图书馆通知服务时，图书馆顾客面临的问题，问题和困难; iii）提出一个支持平台，可以改进马来亚大学图书馆通知服务;和iv）评估新的拟议图书馆通知系统的原型。两种调查问卷的定量方法，都是开放和近端的，被管理到由图书馆员和学生组成的受访者，以调查UM图书馆的图书馆通知系统的当前服务。调查结果表明，现有的电子邮件通知系统中存在许多缺点。 72％的受访者面临问题的问题，即他们从图书馆借用的书籍返回，即使有电子邮件通知系统也是如此。 61％的受访者没有收到关于新书的逾期书籍和信息的通知。调查结果还揭示了相当大的数量（即58％）同意，整合在拟议的通知系统中的短信将有助于解决学生逾期书籍的问题，更有效地更有效地到达新书和运营日程。受访者正在接受实施一个支持平台，可以通过利用基于SMS的通知系统来改善马来亚图书馆大学的图书馆通知服务，因为原型的评估表明受访者的正反反应。

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