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Improving Human Performance in Dynamic Tasks with Debriefing-Based Interactive Learning Environments: An Empirical Investigation

机译:基于汇报的互动学习环境提高动态任务中的人类性能:实证调查

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摘要

Dynamic tasks are pervasive in organizational decision making. Improving managerial performance in dynamic tasks is an ongoing research endeavor. We report a laboratory experiment in which participants managed a dynamic task by playing the roles of fishing fleet managers. The two experimental groups used a computer simulation-based interactive learning environment (ILE) with an outcome-oriented debriefing and a process-oriented debriefing. To assess the users' learning and performance, a comprehensive five-dimensional model was used to evaluate subjects' task performance, decision time, decision strategy, structural knowledge, and heuristics knowledge. The results showed that process-oriented debriefing improved subjects' task performance, helped users gain task knowledge, develop heuristics, and adapt to systematic-variable consistent strategies. Contrary to our hypothesis, the process-oriented debriefing group did not use less decision time. In contrast to the cost-benefit approach to decision making, a relatively more systematic effort is needed to perform better in dynamic tasks such as fisheries management.
机译:动态任务在组织决策中是普遍存在的。在动态任务中提高管理性能是一个正在进行的研究努力。我们报告了一个实验室实验,参与者通过扮演钓鱼舰队管理人员的角色来管理一项动态任务。两种实验组使用基于计算机仿真的交互式学习环境(ILE),其导向导向的汇报和以过程为导向的汇报。为了评估用户的学习和性能,综合的五维模型用于评估主题的任务表现,决定时间,决策策略,结构知识和启发式知识。结果表明,以过程为导向的汇报改善了受试者的任务表现,帮助用户获得任务知识,开发启发式,并适应系统变量一致的策略。与我们的假设相反,以过程为导向的汇报组没有使用较少的决定时间。与决策的成本效益方法相比,需要更具系统的努力,以便在渔业管理等动态任务中表现更好。

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