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首页> 外文期刊>International Journal of Innovation Management >COMPARING SERVICE, PRODUCT, AND PROCESS INNOVATIONS: INSIGHTS FROM THE INTERNAL SUPPLY CHAIN NETWORK OF A EUROPEAN STEEL MANUFACTURING FIRM
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COMPARING SERVICE, PRODUCT, AND PROCESS INNOVATIONS: INSIGHTS FROM THE INTERNAL SUPPLY CHAIN NETWORK OF A EUROPEAN STEEL MANUFACTURING FIRM

机译：比较服务，产品和流程创新：欧洲钢铁制造公司内部供应链网络的见解

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摘要

A case research approach is employed for investigating and comparing managerial perceptions of the three types of innovation (service, product, and process innovations) within the context of cross-functional network of a European steel manufacturing firm. The insights result in the development of a typology of innovation projects based on origin, context, scope, benefits, and degree of complexity. The findings embedded in Resource Based View and Service Dominant Logic, reveal divergent aspects of the three types of innovation such as disparate reasons for undertaking each type of innovation and distinct internal and external success factors, as well as convergent aspects of the innovation types such as similar challenges. This research explores the three types of innovation in a single firm in a single study and provides a middle ground for the two extant schools of thought (one viewing product, service, and process innovations as entirely different processes and the other viewing all three as essentially same processes).
机译：在欧洲钢铁制造公司的交叉功能网络的背景下，采用案例研究方法来调查和比较三种类型的创新（服务，产品，流程创新）的管理知识。洞察力导致基于起源，上下文，范围，福利和复杂程度的创新项目类型的发展。嵌入资源基于视图和服务主导逻辑的调查结果，揭示了三种类型的创新的不同方面，如进行每种类型的创新和不同的内外成功因素，以及创新类型的收敛方面类似的挑战。这项研究在一项研究中探讨了一家公司的三种创新，为两名现存学派（一个观看产品，服务和流程创新为完全不同的流程提供了一个中间地，为所有三个人提供了基本上相同的过程）。

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