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'I Can Never Be Too Comfortable': Race, Gender, and Emotion at the Hospital Bedside

机译:“我永远不会太舒服”:在医院床边的种族,性别和情感

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摘要

In this article, we examine how race and gender shape nurses' emotion practice. Based on audio diaries collected from 48 nurses within two Midwestern hospital systems in the United States, we illustrate the disproportionate emotional labor that emerges among women nurses of color in the white institutional space of American health care. In this environment, women of color experience an emotional double shift as a result of negotiating patient, coworker, and supervisor interactions. In confronting racist encounters, nurses of color in our sample experience additional job-related stress, must perform disproportionate amounts of emotional labor, and experience depleted emotional resources that negatively influence patient care. Methodologically, the study extends prior research by using audio diaries collected from a racially diverse sample to capture emotion as a situationally emergent and complex feature of nursing practice. We also extend research on nursing by tracing both the sources and consequences of unequal emotion practices for nurse well-being and patient care.
机译:在本文中,我们研究了种族和性别塑造护士的情感实践。根据美国中西部医院系统中的48个护士收集的音频日记,我们说明了美国医疗保健白人制度空间中妇女护士的不成比例的情感劳动力。在这种环境中,由于谈判患者,同事和主管相互作用,颜色的妇女体验情绪双重班次。在面对种族主义的遭遇中,我们的样本中的颜色护士经历了额外的工作相关的压力,必须表现不成比例的情绪劳动,并且体验对患者护理产生负面影响的耗尽情绪资源。方法论上,该研究通过使用从种族多样化的样本中收集的音频日记来延长了研究,以捕捉情绪作为护理实践的情境紧急和复杂特征。我们还通过追查护士福祉和患者护理的不平等情感实践的来源和后果来延长护理研究。

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