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“We Won’t Retire Without Skeletons in the Closet”: Healthcare-Related Regrets Among Physicians and Nurses in German-Speaking Swiss Hospitals

机译:“我们不会在没有壁橱的情况下退休”:医生和护士在德语瑞士医院的医生和护士中的医疗保健遗憾

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摘要

Physicians and nurses are expected to systematically provide high-quality healthcare in a context marked by complexity, time pressure, heavy workload, and the influence of nonclinical factors on clinical decisions. Therefore, healthcare professionals must eventually deal with unfortunate events to which regret is a typical emotional reaction. Using semistructured interviews, 11 physicians and 13 nurses working in two different hospitals in the German-speaking part of Switzerland reported a total of 48 healthcare-related regret experiences. Intense feelings of healthcare-related regrets had far-reaching repercussions on participants’ health, work-life balance, and medical practice. Besides active compensation strategies, social capital was the most important coping resource. Receiving superiors’ support was crucial for reaffirming professional identity and helped prevent healthcare professionals from quitting their job. Findings suggest that training targeting emotional coping could be beneficial for quality of life and may ultimately lead to lower job turnover among healthcare professionals.
机译:预计医生和护士将在以复杂性,时间压力,重大工作量和非界限因素对临床决策的影响,系统地提供高质量的医疗保健。因此,医疗保健专业人员必须最终处理不幸的事件,遗憾的是典型的情绪反应。在德语部分德语部分使用半系统的访谈,11名医生和13名在两家不同医院工作的护士,总共有48个医疗保健相关的遗憾经历。与参与者的健康,工作生活平衡和医疗实践相比,医疗相关遗憾的强烈感情。除了主动补偿策略外,社会资本是最重要的应对资源。接受上级的支持对于重申专业身份至关重要,并帮助防止医疗保健专业人员退出工作。调查结果表明,针对情绪应对的培训可能有利于生活质量,最终可能导致医疗保健专业人员的工作营业额降低。

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