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ISO 9001:2015 - a questionable reform. What should the implementing organizations understand and do?

机译:ISO 9001:2015 - 一种可疑的改革。 实施组织应该了解什么?

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摘要

This article presents findings on the impact of ISO 9001:2015 and its drafting process and the purpose and benefits for implementing organizations. Because of the experience of the authors in development of the revised standard they are aware of problem areas and approaches to overcome them. The objective is to consider the standard from a business point of view for those who are responsible for implementation. The ISO 9000 series consists of three standards: 9000, 9001, and 9004. The over-emphasis on 9001 distorts the essence of the standards' objectives. Through the progressions of ISO 9001, no serious changes were proposed compared to the original. The revision in 2015 aimed at incorporating changes that have taken place in businesses and organizations. However, this objective has not materialized as expected. The article examines reasons for this and proposes methods to overcome the deficiencies of implementation.
机译:本文提出了关于ISO 9001:2015的影响及其起草过程以及实施组织的宗旨和福利的调查结果。 由于作者在制定修订后的标准方面的经验,他们了解问题的领域和克服它们的方法。 目标是从对负责实施的人的商业区的观点考虑该标准。 ISO 9000系列由三种标准组成:9000,9001和9004。9001的过度重点扭曲了标准目标的本质。 通过ISO 9001的进展,与原始提出了严重的变化。 2015年的修订旨在纳入业务和组织中发生的变更。 但是,此目标尚未按预期实现。 文章研究了这一点的原因,并提出了克服实施缺陷的方法。

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