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首页> 外文期刊>The Journal of Workplace Learning >Learning from errors: critical incident reporting in nursing
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Learning from errors: critical incident reporting in nursing

机译：从错误学习：护理中的批判性事件报告

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Purpose - The purpose of this paper is to conceptualize error reporting as a strategy for informal workplace learning and investigate nurses' error reporting cost/benefit evaluations and associated behaviors. Design/methodology/approach - A longitudinal survey study was carried out in a hospital setting with two measurements (time 1 [t1]: implementation of a critical incident reporting (CIR) system; t2: three months after t1). Correlational and hierarchical cluster analyses were used to interpret the data. Findings - Positive cost-benefit correlations and negative cross-correlations were found, with no substantial changes over time. "Reporters" and "learners" were differentiated regarding error-reporting behaviors. Cost-benefit perceptions predicted membership in the "reporters" group; perception of effort costs negatively predicted an error-reporting preference. Research limitations/implications - This study was limited, in that only a questionnaire was used to collect data. Practical implications - Stressing the benefits of CIR systems should contribute to reducing employees' perception of reporting costs; thus, ease of use is a critical factor in CIR system use. Originality/value - The study empirically probes a well-established theoretical model, and various ideas for further research are suggested.
机译：目的 - 本文的目的是将错误报告概念化为非正式工作场所学习的策略，并调查护士错误报告成本/效益评估和相关行为。设计/方法/方法 - 在医院设置中进行纵向调查研究，两项测量有两项测量（时间1 [T1]：临界事故报告（CIR）系统的实施; T2：T1后三个月）。相关性和分层群集分析用于解释数据。发现 - 发现阳性成本效益相关性和负互相关，随着时间的推移没有大量的变化。关于错误报告行为的“记者”和“学习者”是有区别的。成本效益看法预计“记者”集团会员资格;努力成本的感知否则预测报告偏好。研究限制/含义 - 本研究有限，因为只使用问卷来收集数据。实际意义 - 强调CIR系统的好处应该有助于降低员工对报告成本的看法;因此，易用性是CIR系统使用的关键因素。原创性/价值 - 该研究经验探讨了一个完善的理论模型，并提出了各种进一步研究的想法。

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