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首页> 外文期刊>The International journal of pharmacy practice >Australian mental health consumers and carers expect more health management information from community pharmacy
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Australian mental health consumers and carers expect more health management information from community pharmacy

机译：澳大利亚精神健康消费者和护理人员期望来自社区药房的更多健康管理信息

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Abstract Objective To identify the health management information needs of Australian mental health consumers and carers and explore the role of community pharmacy in meeting those needs. Method Interviews and focus groups were conducted with a purposive convenience sample of 74 mental health consumers and carers across three Australian states, representing metropolitan, rural and remote settings, including those with culturally and linguistically diverse backgrounds. Recruitment and interviews continued until data saturation was reached. Interviews and group discussions were digitally recorded and transcribed verbatim, and data were managed using NV ivo ? software. A ‘coding framework’ or set of themes was created, and all transcripts were coded accordingly. Thematic analysis was informed by a general inductive approach. Results Participants had unmet needs for information from community pharmacy. They expressed the requirement for receiving easy‐to‐understand, relevant medication information about mental health management from community pharmacy staff, communicated in a respectful way, with clear and comprehensive medication labelling, while respecting consumer privacy. Conclusion The information needs of mental health consumers and carers remain largely unmet within Australian community pharmacy. This was particularly evident regarding the provision of information about adverse effects of medicines. The overall perceived lack of information is experienced as disempowering. Practice implications Australian community pharmacy is well placed to respond to the unmet demand for information needs of mental health consumers and carers. While many community pharmacies are embracing the principles of patient‐centred care, there is an opportunity to optimise the quality of care provided to mental health consumers and carers.
机译：摘要目的识别澳大利亚精神卫生消费者和照顾者的健康管理信息需求，并探讨社区药房在满足这些需求方面的作用。方法访谈和焦点小组在三个澳大利亚国家的74个心理健康消费者和护理人员的目的的便利性样本中进行了有目的的便利，代表大都市，农村和遥控器，包括文化和语言不同的背景。招聘和访谈持续直到达到数据饱和度。访谈和小组讨论被数字记录并转录逐字，数据使用NV IVO进行管理？软件。创建了“编码框架”或一组主题，并相应地编码所有转录物。通过一般的归纳方法告知主题分析。结果参与者从社区药房的信息有未满足的需求。他们表示要求从社区药房工作人员接受有关心理健康管理的易于理解的相关药物信息，以尊重的方式传达，综合综合药物标签，同时尊重消费者隐私。结论心理健康消费者和护理人员的信息需求在澳大利亚社区药房内仍然在很大程度上是未支配的。关于提供有关药物不良影响的信息，这尤其明显。整体感知缺乏信息被赋予丢弃。实践影响澳大利亚社区药房很好地响应了对心理健康消费者和护理人员信息需求的未满足需求。虽然许多社区药房正在拥抱患者中心护理的原则，但有机会优化提供给精神健康消费者和护理人员的护理质量。

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