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首页> 外文期刊>Trends in Ecology & Evolution >To Excuse or Not to Excuse: Effect of Explanation Type and Provision on Reactions to a Workplace Behavioral Transgression
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To Excuse or Not to Excuse: Effect of Explanation Type and Provision on Reactions to a Workplace Behavioral Transgression

机译:借口或不借口:解释类型的效果和对工作场所行为违规的反应的影响

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摘要

People often offer an excuse or an apology after they do something wrong. In this paper, we examine how giving an excuse, an apology, or no explanation after arriving late to a meeting influences the attitudes and behavioral intentions others form toward the late arrival. Additionally, we examined how a group-related factor (complaining) and the late arrival's history with coming late affected participant judgments. Across two studies using complementary experimental and survey methods, we found that an excuse is better than no explanation, but that the difference between apology and no explanation and apology and excuse is not always clear. Furthermore, we found that common distinctions between explanation types used in the literature may not fully exist in non-laboratory social interactions. Implications of these findings and future directions are discussed.
机译:人们经常在他们做错事后提供借口或道歉。 在这篇论文中,我们研究了借口,道歉或在迟到会议后的解释是如何影响其他人在迟到的抵达方面的态度和行为意图。 此外,我们审查了与未来影响参与者判断的群体相关因素(抱怨)和迟到的历史如何。 在两项研究中使用互补实验和调查方法,我们发现借口比没有解释更好,但道歉与解释和道歉和借口之间的差异并不总是明确。 此外,我们发现文献中使用的解释类型之间的常见区别可能在非实验室社交互动中不完全存在。 讨论了这些发现和未来方向的含义。

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