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Exploring the Usability of Library Services through Smartphone: A Case Study of Indian Institute of Management, Lucknow-Noida Campus

机译:通过智能手机探索图书馆服务的可用性 - 以印度管理学院,勒克瑙 - 诺伊达校区为例

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摘要

The case study aims to explore the usability of library services through smartphones by the students of the Indian Institute of Management Lucknow-Noida Campus (IIM LNC). A survey was conducted through a well-structured questionnaire, prepared through Google Forms, sent to total 286 students, currently studying at IIM LNC in postgraduate, executive, and doctoral courses. The data collected was analySed through Google sheets and presented in the form of pie charts and tables. The findings of the study clearly show that the students are keen to use the library services through a smartphone. They very well received the services suggested by the author and expect that the quality of services will improve with the use of mobile technology. The study was confined to the smartphone usage for library services by the students of IIM LNC only. The study highlights the IIM LNC students' overview and expectations regarding the use of smartphones by the library for enhancing the quality of its services.
机译:案例研究旨在探讨图书馆服务通过智能手机的智能手机的可用性,勒克瑙 - 诺伊达校区(IIM LNC)。通过通过谷歌表格编写的结构良好的问卷进行了一项调查,送到了286名学生,目前在Iim LNC在研究生,行政和博士课程中学习。收集的数据通过Google Shoths进行分析,并以饼图和表的形式呈现。该研究的调查结果清楚地表明,学生热衷于通过智能手机使用图书馆服务。他们很好地接受了作者建议的服务,并预计使用移动技术的服务质量将改善。该研究仅限于IIM LNC学生的图书馆服务的智能手机使用情况。该研究强调了IIM LNC学生的概述和预期图书馆使用智能手机以提高其服务质量。

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