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Empirical analysis of Six Sigma project capability deficiency and its impact on project success

机译：六西格玛项目能力缺乏的实证分析及其对项目成功的影响

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Purpose - The purpose of this paper is to understand the deficiencies in Six Sigma project capability and empirically validating its impact on project success. Design/methodology/approach - Deficiencies are identified from literature focusing on Six Sigma challenges or barriers. The study used a survey approach by circulating questionnaires to 400 Six Sigma professionals from 40 multinational organisations. The conceptual model is composed of 16 items measuring five constructs for hypothesis testing. Furthermore, structural equation modelling was used to identify the relationship between Six Sigma project capability deficiency and project success. Findings - The findings of the study suggest that inadequate top management support, inadequate resources and change management and inadequate quality maturity form Six Sigma project capability deficiency and affect project success. Research limitations/implications - The study uses resource-based view to understand the deficiencies in Six Sigma project capability and their impact on project success. The study confirms that organisational capabilities in implementing Six Sigma affect the success of the projects. Practical implications - The results of this study reveal that inadequate top management support, inadequate quality maturity of the organisation and inadequate resources and change management result into a deficiency in Six Sigma project capability. Quality managers in manufacturing and service organisations should attempt to improve these capabilities to achieve competitive advantage. Originality/value - The study contributes to the literature by exploring the capability outlook of Six Sigma. The study attempts to fill the gap in Six Sigma literature by providing a structural model for understanding Six Sigma project capability deficiency and its impact on Six Sigma project success.
机译：目的 - 本文的目的是了解六西格玛项目能力的缺陷，并经验验证其对项目成功的影响。设计/方法/方法 - 从文献中识别六西格玛挑战或障碍的文献中识别出缺陷。该研究通过从40个跨国组织向400六西格玛专业人员传播到400六西格玛专业人员来使用调查方法。概念模型由16项测量假设检测的5个构建体组成。此外，结构方程建模用于识别六西格玛项目能力缺陷与项目成功之间的关系。调查结果 - 研究结果表明，最高管理支持不足，资源不足，更改管理不足，质量成熟度不足，形成了六西格玛项目能力缺陷，影响项目成功。研究限制/含义 - 研究使用基于资源的观点来了解六西格玛项目能力的缺陷及其对项目成功的影响。该研究证实，组织能力在实施六西格玛影响项目的成功。实际意义 - 本研究的结果表明，最高管理支持不足，组织质量成熟不足，资源不足，改变管理导致六西格玛项目能力的不足。制造业和服务组织的优质管理人员应试图改善这些能力以实现竞争优势。原创性/值 - 通过探索六西格玛的能力前景，研究有助于文献。该研究试图通过提供理解六西格玛项目能力缺陷的结构模型及其对六西格玛项目成功的影响，填补六西格玛文献中的差距。

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