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Development of a roadmap for Lean Six Sigma implementation and sustainability in a Scottish packing company

机译:开发苏格兰包装公司精益六西格玛实施和可持续性的路线图

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Purpose - Lean Six Sigma (LSS) is a continuous improvement methodology that has been adopted by several companies as a strategy to increase their competitive advantage. However, due to the misuse of LSS theory in practice, a high rate of implementation failure results. There is a need for a structured and standardised framework to describe how the LSS initiative should be implemented and sustained over time. As a result, this study aims to develop a practical, user-friendly and accurate LSS road map for a Scottish manufacturing small and medium enterprise. Design/methodology/approach - The approach was to analyse existing literature on lean and Six Sigma that included road maps and critical success factors (CSFs) in order to design an in-company, quantitative survey instrument. The aim of the survey was to evaluate employees' perceptions on the importance of LSS CSFs for the successful implementation and sustainability of a continuous improvement initiative. Based on the literature and results from the data collected, an LSS reference guide - in the form of a road map - was designed to support LSS implementation and sustainability. Findings - A customised LSS reference guide in a road map format for the Scottish SME was proposed. This road map was developed by adopting existing successful road maps from the literature into consideration and then adapting them to fulfil the company's particular perspective on CI. This study complements current literature on LSS road maps and corroborates LSS CSFs as crucial for successful LSS implementation and sustainability, regardless of the type of company and/or culture. However, a degree of importance is ascribed to the organisation's culture. Research limitations/implications - Whilst a survey was used as the data collection instrument future interviews with employees would enhance the understanding of the organisational culture and hence further improve the road map. Originality/value - The authors developed a practical and strategic roadmap for a Scottish packaging small- and medium-sized enterprise (SME) which can be used by other similar SMEs. The proposed LSS road map can be replicated and/or adapted for companies in their application of LSS. The methodology by which this study's road map was designed can be used as a guide in the development of further CI road maps.
机译:目的 - 精益六西格玛(LSS)是几家公司采用的持续改进方法,作为提高竞争优势的策略。但是,由于实践中滥用LSS理论,实现了高度的实现失败结果。需要一种结构化和标准化的框架来描述LSS计划如何随时间实施和维持。因此,本研究旨在为苏格兰制造中小企业制定实用,用户友好和准确的LSS路图。设计/方法/方法 - 该方法是分析贫民和六西格玛的现有文献,包括道路地图和关键成功因素(CSFS),以设计店内,定量调查仪器。该调查的目的是评估员工对LSS CSF的重要性,以实现持续改进倡议的成功实施和可持续性。根据收集的数据的文献和结果,LSS参考指南 - 以路线图的形式 - 旨在支持LSS实现和可持续性。调查结果 - 提出了一种定制的LSS参考指南,用于苏格兰中小企业的道路地图格式。这条路地图是通过采用文献中的现有成功的路线图来思考而开发,然后调整它们以满足公司的特殊角度。本研究补充了LSS路线图的当前文献,并证实了LSS CSFS对成功的LSS实施和可持续性的关键,无论公司和/或文化的类型如何。但是,重要程度的重要性归于组织的文化。研究限制/影响 - 当调查被用作数据收集仪器的未来与员工的访谈将加强对组织文化的理解,从而进一步改善路线图。原创性/值 - 作者为苏格兰包装的小型和中型企业(中小企业)开发了一种实用而战略的路线图,可供其他类似的中小企业使用。拟议的LSS路线图可以复制和/或适用于应用LSS的公司。本研究的路线图设计的方法可以用作进一步CI路线图开发的指南。

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