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首页> 外文期刊>The TQM Journal >Twenty-first century Total Quality Management: the Emergence Paradigm
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Twenty-first century Total Quality Management: the Emergence Paradigm

机译：二十一世纪全国质量管理：出现范式

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Purpose - The purpose of this paper is to present the framework of a fourth paradigm since the existing three paradigms in quality management are not sufficient anymore to understand what happened in the past and surely fail to understand what is happening at the moment and needed in future. Design/methodology/approach - A literature review has been undertaken on different visions on quality management that are used. The underlying principles have led to three quality paradigms. Literature on quadrant models is studied to place the three existing paradigms and identify the possible characteristics of the fourth. Findings - One can discern four quality paradigms in quality management: the Empirical Paradigm, the Reference Paradigm, the Reflective Paradigm and the Emergence Paradigm. The use of these paradigms differs according to the context. Together they form a concept of Total Quality Management. At the moment the Emergence Paradigm has not had enough attention although it might be the best equipped to find new ways of working for the organisations in the current context. Research limitations/implications - In the literature review the authors selected seven journals in the Business Source Premier database: Total Quality Management (Total Quality Management & Business Excellence); the Academy of Management Review; Product and Operations Management; Organisational Dynamics; the Harvard Business Review; the Sloan Management Review and Organisational Behavior and Performance. In the advanced search mode the authors entered two subjects: "quality management" and "paradigm". The selected results (in total 289 articles) were examined for its fitness for answering the questions above. That resulted in a selection of 26 articles that are being used in the literature review. Practical implications - The Emergence Paradigm can be further investigated on its use for quality management in organisations in times of emergent change. Some first insights have been presented here. Social implications - The Emergence Paradigm can have impact beyond the field of quality management. Originality/value - The paper provides new insights in the essence of quality management in times of change and clarity on the usability of the thoughts and tools of four different paradigms in the twenty-first century.
机译：目的 - 本文的目的是介绍第四个范例的框架，因为在质量管理中的现有三个范式不得不足以了解过去发生的事情，并肯定无法理解未来发生的事情，并在未来所需的情况下。设计/方法/方法 - 在使用质量管理的不同愿景中进行了文献综述。潜在的原则导致了三种质量范式。研究了象限模型的文献，以放置三个现有范式并确定第四个的可能特征。调查结果 - 一种质量管理中的四个质量范例：经验范式，参考范式，反射范式和出现范式。根据上下文，使用这些范例不同。他们在一起形成了完全质量管理的概念。目前，出现范式虽然可能是最佳的旨在找到当前环境中的组织的新方法，但仍然有足够的重视。研究限制/含义 - 在文献中审查作者在商业源总理数据库中选择了七个期刊：全面质量管理（全面质量管理和卓越）;管理学院审查;产品和运营管理;组织动态;哈佛商业评论;斯隆管理审查和组织行为和表现。在高级搜索模式中，作者进入了两个主题：“质量管理”和“ParAdigm”。检查所选结果（共289篇文章），以便在回答上述问题的情况下进行健康。这导致了在文献综述中使用的26篇文章。实际意义 - 在紧急变革时，可以进一步调查出现范式以在组织中对质量管理的使用。这里介绍了一些第一次见解。社会影响 - 出现范式可能会影响质量管理领域。原创性/值 - 本文在改变和清晰度的思想和工具中的四个不同范式的可用性下，提供了新的洞察的新见解。

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