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Moral Incentives in Credit Card Debt Repayment: Evidence from a Field Experiment

机译:信用卡偿还债务还款的道德激励:来自田间实验的证据

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摘要

We study the role of morality in debt repayment, using an experiment with the credit card customers of a large Islamic bank in Indonesia. In our main treatment, clients receive a text message stating that "non-repayment of debts by someone who is able to repay is an injustice." This moral appeal decreases delinquency by 4.4 percentage points from a baseline of 66 percent and reduces default among customers with the highest ex ante credit risk. Additional treatments help benchmark the effects against direct financial incentives and rule out competing explanations, such as reminder effects, priming religion, and provision of new information.
机译:我们研究了道德在债务还款中的作用,使用了印度尼西亚大型伊斯兰银行的信用卡客户的实验。 在我们的主要待遇中,客户收到了一条短信,指出“能够偿还的人不偿还债务是不公正的。” 这种道德上诉从36%的基线减少了4.4个百分点,并减少了以最高的前赌注信用风险的客户之间的违约。 额外的治疗可以帮助基准对直接财务激励的影响,并排除竞争解释,例如提醒效果,启动宗教和提供新信息。

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