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Is the reducing effect of the Staff Observation Aggression Scale owing to a learning effect? An explorative study.

机译:由于学习效应,是员工观察侵略规模的降低效果吗? 探索性研究。

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Is the reducing effect of the Staff Observation Aggression Scale owing to a learning effect? An explorative study Abstract This study explores the decline in the amount of reported aggression incidents when using the Staff Observation Aggression Scale (SOAS). Because this decline could hold significant implications for practice or research, the objective of this study was to explore the plausible explanations for this phenomenon. The influence of systematic feedback of the gained data was also studied. The SOAS was introduced on a closed ward in a psychiatric institution in the Netherlands as a measuring instrument to assess the amount of aggression incidents during a 16-week period. The standard procedure for reporting general incidents was continued. After 10 weeks of registration, systematic feedback of the gathered data took place. Statistic analysis was used to determine significant changes in the total amount as well as on the various forms of aggression. During this observation period, qualitative data were collected to support the analysis of the quantitative data. A significant decrease in the total amount of reported aggression incidents as well as in the categories of 'verbal aggression' and 'remaining aggression' was found. However, the category 'physical aggression' was stable during the entire observation period. The number of standard procedure reports did not decrease when compared with the pre-test period. Nursing staff did not recognize a reduction in the amount of aggression incidents. The role of a learning effect in the reduction of reports on aggression incidents is not excluded but there are indications that the reduction is also the result of 'reporting fatigue' and 'shifting attention'.
机译:由于学习效应,是员工观察侵略规模的降低效果吗?探索性研究摘要本研究探讨了在使用员工观察侵略规模(SOA)时报告的侵略事件的数量下降。由于这种下降可能对实践或研究具有重要影响,因此本研究的目的是探讨这种现象的合理解释。还研究了系统反馈的影响。 SOA在荷兰的精神病院封闭的病房上介绍,作为一个测量仪器,以评估在16周期间的侵略事件的数量。继续报告一般事件的标准程序。在注册10周后,进行了收集数据的系统反馈。统计分析用于确定总量的重大变化以及各种形式的侵略。在此观察期间,收集了定性数据以支持对定量数据的分析。发现了报告的侵略事件的总量以及“言语侵略”和“剩下的侵略类别”中的总额显着下降。但是,在整个观察期间,该类别的“物理侵略”稳定。与预测试期间相比,标准程序报告的数量没有减少。护理人员不认识到侵略事件的数额减少。学习效应在减少关于侵略事件的报告中的作用是不排除在外的,但有迹象表明减少也是“报告疲劳”和“移位关注”的结果。

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