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The relationship between nurses' perceptions of empowerment and patient satisfaction.

机译:护士对授权的理解与患者满意度之间的关系。

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PURPOSE: This study aims to explore the relationship between nurses' perceptions of empowerment and patient satisfaction using Kanter's theory as adapted by Laschinger and others. RESEARCH QUESTION: Is there a positive relationship between nurses' perceptions of empowerment and patient satisfaction? METHOD: A descriptive correlational design was used. Instruments used were the Conditions of Work Effectiveness Questionnaire II, which measures nurse empowerment, and the Press Ganey Associates Patient Satisfaction Surveys, which measures patient satisfaction. RESULTS/CONCLUSIONS: Significant relationships were found between nurses' perceptions of empowerment and access to information, opportunity, support, and resources. A significant positive correlation was found between nurses' perceptions of empowerment and patient satisfaction (r = .052; p < .05). Limitations of this study are presented, as well as recommendations for future research.
机译:目的:本研究旨在利用由拉辛格(Laschinger)等人改编的坎特理论探索护士对能力的理解与患者满意度之间的关系。研究问题:护士对赋权的看法与患者满意度之间是否存在正相关关系?方法:采用描述性相关设计。所使用的工具包括衡量护士赋权的工作条件问卷II,以及衡量患者满意度的Press Ganey Associates患者满意度调查。结果/结论:护士对赋权的看法与获得信息,机会,支持和资源之间存在重要关系。护士对赋权的理解与患者满意度之间存在显着的正相关(r = .052; p <.05)。提出了这项研究的局限性,以及对未来研究的建议。

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