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首页> 外文期刊>International journal of human-computer studies >The improvement of human-centred processes - facing the challenge and reaping the benefit of ISO 13407
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The improvement of human-centred processes - facing the challenge and reaping the benefit of ISO 13407

机译：以人为本的流程的改进-面对挑战并从ISO 13407中获得收益

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Human-centred design processes for interactive systems are defined in ISO 13407 and the associated ISO TR 18529. The publication of these standards represents a maturing of the discipline of user-centred design. The systems development community see that (at last) Human Factors has processes which can be managed and integrated with existing project processes. This internationally agreed set of human-centred design processes provides a definition of the capability that an organization must possess in order to implement user-centred design effectively. It can also be used to assess the extent to which a particular development project employs user-centred design. As such, it presents a challenge to the Human Factors community, and indeed a definition of good practice may even be regarded by some as an unwelcome constraint. This paper presents the background to the process-level definition of user-centred design and describes how it relates to current practice. The challenges, benefits and use of a defined human-centred design process are presented. The implications for Human Factors and other disciplines are discussed. In Appendices A-D, the process terminology and the contents of ISO 13407 and ISO TR 18529 are described in more detail, and three examples are given (in Appendix D) of using this process improvement approach to improve the actual design methods in three organizations. (C) 2001 Academic Press. [References: 58]
机译：ISO 13407和相关的ISO TR 18529中定义了交互式系统的以人为中心的设计过程。这些标准的发布代表了以用户为中心的设计学科的成熟。系统开发社区发现，“人为因素”最终具有可以管理的流程，并且可以与现有项目流程集成。这套国际认可的以人为中心的设计流程集提供了组织有效实施以用户为中心的设计所必须具备的能力的定义。它也可以用来评估特定开发项目采用以用户为中心的设计的程度。因此，这给人为因素社区带来了挑战，确实，对良好实践的定义甚至可能被某些人视为不受欢迎的限制。本文介绍了以用户为中心的设计的流程级别定义的背景，并描述了它与当前实践的关系。介绍了已定义的以人为中心的设计过程的挑战，好处和使用。讨论了对人为因素和其他学科的影响。在附录A-D中，将更详细地描述ISO 13407和ISO TR 18529的过程术语和内容，并给出三个示例（在附录D中），这些示例使用此过程改进方法来改进三个组织中的实际设计方法。 （C）2001学术出版社。 [参考：58]

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