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The use of information and communication technologies to support working carers of older people - a qualitative secondary analysis

机译:使用信息和通信技术来支持老年人的在职护理人员-定性的二级分析

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Background: Family care support services have mainly focused on older spousal carers of older people and have largely overlooked working carers, whom combine paid work with informal/family care responsibilities. Recently, however, information and communication technology (ICT) systems have been identified as a potentially flexible way of supporting working carers. Aim: The aim of this study was to describe nursing and support staff's experiences of using ICT for information, e-learning and support of working carers of older people. Design: The study employed a descriptive, qualitative approach conducting a qualitative secondary analysis of two original data sets. In total, seventeen professional staff members from two municipal family carer support units in Sweden that had implemented ICTs were interviewed using a semi-structured interview guide consisting of open-ended questions. Method: Two data sets were merged using latent qualitative content analysis. Findings: Secondary analysis produced three subthemes and an overall theme, a virtual road as a carriageway for the support of working carers, consisting of both enabling and hindering aspects in family support. This theme provides access points in both directions and is based on caring instruments that enable nursing staff's support role. The staff's sustainability and ability to support is influenced by caring opportunities and barriers. Conclusions: The findings suggest the ICTs to be flexible structures that provided nursing staff with a means and method to support working carers of older people. To overcome barriers to its use, measures to optimise support for working carers and the older person are needed. Implications for practice: The use of ICTs provides nurses with a means to offer support to working carers of older people and enables carers to be informed, to learn and to share their burdens with others when caring for an older family member.
机译:背景:家庭照料支持服务主要集中于老年人的老年配偶照料者,而在很大程度上忽略了在职照料者,他们将带薪工作与非正式/家庭照料职责结合在一起。然而,近来,信息和通信技术(ICT)系统已被确定为支持工作照料者的潜在灵活方式。目的:本研究的目的是描述护理和支持人员使用ICT进行信息,电子学习和为老年人提供服务的支持方面的经验。设计:研究采用描述性,定性方法对两个原始数据集进行定性二次分析。总共,瑞典的两个实施了信息通信技术的市政家庭看护者支持单位的十七名专业工作人员接受了由开放式问题组成的半结构化访谈指南的访谈。方法:使用潜在定性内容分析合并两个数据集。调查结果:次要分析产生了三个子主题和一个总主题,一条虚拟道路作为为在职护理人员提供支持的行车道,包括家庭支持中的有利和不利方面。该主题提供双向访问点,并且基于护理工具来实现护理人员的支持作用。员工的可持续性和支持能力受关怀机会和障碍的影响。结论:研究结果表明,信息通信技术是灵活的结构,为护理人员提供了支持老年人在职护理人员的手段和方法。为了克服使用它的障碍,需要采取措施来优化对在职护理人员和老年人的支持。实践的意义:ICT的使用为护士提供了一种为老年人的在职护理人员提供支持的方法,并使护理人员在照料老年家庭成员时能够被告知,学习并与他人分担负担。

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