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首页> 外文期刊>International Journal of Services and Operations Management >Simulation model of professional service personnel inventory
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Simulation model of professional service personnel inventory

机译：专业服务人员库存模拟模型

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摘要

Supply chains are found in service organisations as well as in manufacturing. A common type of supply chain is personnel. Firms such as accounting, consulting, or legal firms need to develop a chain of trained professionals who hone their skills through training and experience throughout their careers. While such firms have to consider these long-range goals, they also need to manage operations in the short-term to generate adequate profit, both through increasing demand for their services as well as controlling costs of delivering them. This paper applies a simple Monte Carlo simulation model to a legal firm decision of managing short-term capacity. Factors to include covering demand, minimising cost, and maintaining quality are considered. The simulation model deals with the uncertainties involved in demand, to include consideration of risk level. A hypothetical law firm (based loosely on an existing firm) is used as a basis for this analysis. Results emphasise that the tools developed for very different purposes work appropriately in this context.
机译：供应链可以在服务组织和制造业中找到。供应链的一种常见类型是人员。诸如会计，咨询或法律公司之类的公司需要培养一批训练有素的专业人员，他们通过在整个职业生涯中的培训和经验来磨练自己的技能。尽管这些公司必须考虑这些长期目标，但他们还需要通过增加对服务的需求以及控制交付成本，在短期内管理运营以产生足够的利润。本文将简单的蒙特卡洛模拟模型应用于管理短期能力的律师事务所的决策。考虑包括满足需求，最小化成本和保持质量的因素。模拟模型处理需求中涉及的不确定性，包括对风险水平的考虑。假设的律师事务所（宽松地基于现有事务所）被用作该分析的基础。结果强调，针对非常不同的目的开发的工具在这种情况下可以正常工作。

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