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首页> 外文期刊>International Journal of Services and Operations Management >Modularity in logistics services: a business model and process view
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Modularity in logistics services: a business model and process view

机译：物流服务中的模块化：业务模型和流程视图

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摘要

Companies are currently looking for new and more cost-efficient ways to provide variety and customisation in services. We believe that modularity in business models and processes may help companies to meet development challenges and to offer flexibility. Consequently, this paper connects modularity to business models and processes in order to facilitate understanding of how modular structures can be applied in services. The theoretical focus of the paper is on the analysis of different types of business models, service processes, and modularity. The empirical focus is on the logistics service industry. The range and scope of logistics services has increased enormously in recent decades, making the industry interesting for studying service modularity. The findings show that by providing flexibility and customisation, modularity can provide a background for the development of business models and processes and can assist in the development of more efficient service processes.
机译：公司目前正在寻找新的且更具成本效益的方法来提供多样化和定制化的服务。我们认为，业务模型和流程中的模块化可以帮助公司应对发展挑战并提供灵活性。因此，本文将模块化与业务模型和流程联系在一起，以帮助理解如何在服务中应用模块化结构。本文的理论重点是分析不同类型的业务模型，服务流程和模块化。实证重点是物流服务行业。近几十年来，物流服务的范围和范围已大大增加，这使得该行业对于研究服务模块化感兴趣。调查结果表明，通过提供灵活性和定制性，模块化可以为业务模型和流程的开发提供背景，并可以帮助开发更有效的服务流程。

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