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首页> 外文期刊>International Journal of Reliable and Quality E-Healthcare >Patients' vs. Professionals' Perceptions of Quality of Care in Greek Public Hospitals
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Patients' vs. Professionals' Perceptions of Quality of Care in Greek Public Hospitals

机译：希腊公立医院患者与专业人士对护理质量的看法

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摘要

The aim of the study was to compare the views of health care professionals and patients on the quality of care in Greek public hospitals. Traditionally quality of health care was measured using only professional standards. However, in this study the authors tried to measure also patients' welfare, taking into account the expected gains and losses during the process of care. The study was conducted in hospitalized patients (N=313) and health care professionals (N-278 nurses and doctors) in three public hospitals of Attica. Data collection was conductedwith the use of two structured and anonymous questionnaires. Mainfindings showed great satisfaction from the provided care expressed both from patients and health professionals especially in relation to information concerning their health status, pain assessment and the consent requested for treatment procedures. Both groupswere dissatisfiedby the assessment ofsocialand psychologicalneeds (ofpatients)and by the possibility of expressing patients 'satisfaction or dissatisfactionfrom the quality of provided health care.
机译：这项研究的目的是比较希腊的公立医院医疗保健专业人员和患者对医疗质量的看法。传统上，仅使用专业标准来衡量医疗质量。然而，在这项研究中，作者试图衡量患者的福利，同时考虑了护理过程中的预期收益和损失。这项研究是在阿提卡的三所公立医院的住院患者（N = 313）和医疗保健专业人员（N-278护士和医生）中进行的。使用两个结构化的匿名调查表进行数据收集。患者和医护人员对他们的健康状况，疼痛评估和治疗程序的同意书等方面的信息表示满意，这使研究人员感到非常满意。两组对（患者的）社会和心理需求的评估以及对所提供的医疗质量表示患者的满意或不满意的可能性均不满意。

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