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The problem of using hierarchy for implementing organisational innovation

机译:使用层次结构实施组织创新的问题

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摘要

Neither science nor practice seems to regard the implementation of a continuous improvement (CI) program as a problematic organisational innovation. Many organisations do not regard CI implementation as a major change and tend to use their existing hierarchy to organise and manage the process. There is no specific literature on CI program implementation processes. This article shows that the implementation of a CI program is a non-trivial and actually problematic process, especially if the program is implemented using the existing hierarchy. Two case studies are presented to illustrate and discuss the problems related to this strategy, showing that the hierarchical approach is not suited for furthering, detailing and implementing the general ideas behind CI. Yet, this is exactly what this design-and-learn type of organisational innovation needs. In our case studies, all the people involved need to learn about the CI program, appreciate its value and develop their role in it. Using the existing hierarchy does not seem to enable this. Rather, CI appears to need what could be called, 'participative embedding'. [References: 34]
机译:科学和实践似乎都没有将持续改进(CI)计划的实施视为有问题的组织创新。许多组织并不将CI的实施视为主要更改,而是倾向于使用其现有的层次结构来组织和管理流程。没有关于CI程序实施过程的具体文献。本文显示,CI程序的实现是一个不平凡且实际上是有问题的过程,尤其是如果使用现有层次结构实现该程序时,尤其如此。提出了两个案例研究来说明和讨论与该策略有关的问题,这表明分层方法不适合进一步,详细说明和实施CI背后的一般思想。然而,这正是这种设计和学习型组织创新所需要的。在我们的案例研究中,所有相关人员都需要了解CI计划,欣赏其价值并在其中发挥作用。使用现有的层次结构似乎无法启用此功能。相反,CI似乎需要所谓的“参与式嵌入”。 [参考:34]

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