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Performance measurement and continuous improvement: are they linked to manufacturing strategy?

机译:性能评估和持续改进:它们是否与制造策略相关联?

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摘要

To maintain or achieve competitiveness and profitability, a manufacturing firm or enterprise must respond to a range of challenges, including rapid improvements in technology; declining employment and output; globalisation of markets and environmental requirements. In addition, substantial changes in government policy have had important impacts in many countries, as have the increasing levels of global trade. Manufacturing enterprises need to have a clear understanding of what their customers want and why customers purchase their products rather than purchase from their competitors. They need to fully understand the aims of the business in terms of its customers, market segments, product attributes, geographical markets and performance. Continuous Improvement (CI) methods have become widely adopted and regarded as providing an important component of increased company competitiveness. This article examines the extent to which continuous improvement activities have contributed to the different areas of business performance.
机译:为了维持或实现竞争力和盈利能力,制造公司或企业必须应对一系列挑战,包括技术的快速改进;就业和产出下降;市场全球化和环境要求。此外,随着全球贸易水平的提高,政府政策的重大变化已对许多国家产生了重要影响。制造企业需要清楚地了解客户的需求以及为什么客户购买产品而不是从竞争对手那里购买产品。他们需要从客户,细分市场,产品属性,地理市场和绩效等方面全面了解业务目标。持续改进(CI)方法已被广泛采用,并被视为增强公司竞争力的重要组成部分。本文研究了持续改进活动对业务绩效不同领域做出贡献的程度。

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