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首页> 外文期刊>International Journal of Technology Management: The Journal of the Technology Management of Technology, Engineering Management, Technology Policy and Strategy >An evaluation and enhancement approach of the carbon footprints-based environmentally sustainable service competitiveness for coffee shops
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An evaluation and enhancement approach of the carbon footprints-based environmentally sustainable service competitiveness for coffee shops

机译：基于碳足迹的咖啡店环境可持续服务竞争力的评估和增强方法

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This paper develops an evaluation and enhancement approach of the carbon footprints (CFs) based environmentally sustainable service competitiveness for coffees shops. Firstly, the proposed approach uses the service blueprint to analyse the service process of coffee shops and the working times of the required direct facilities and the supporting facilities to estimate the amounts of greenhouse gas (GHG) emissions. By using data envelopment analysis, the holistic performance evaluation model of environmentally sustainable service operation for coffee shops is created to find the non-benchmark environmentally sustainable service coffee shops. To improve environmentally sustainable service performance of the non-benchmark coffee shops, this paper evaluates the environmentally sustainable performance evaluation models of the meal-ordering and cooking areas and dining areas. Finally, this research gives an in depth analysis to comprehend the decreasing amount of the CF of each facility in the non-benchmark environmentally sustainable service areas.
机译：本文开发了一种基于碳足迹（CFs）的咖啡店环境可持续服务竞争力的评估和增强方法。首先，所提出的方法使用服务蓝图来分析咖啡店的服务过程以及所需直接设施和辅助设施的工作时间，以估算温室气体（GHG）排放量。通过数据包络分析，建立了咖啡店环境可持续服务运营的整体绩效评价模型，以寻找非基准的环境可持续服务咖啡店。为了提高非基准咖啡店的环境可持续服务绩效，本文评估了点餐和烹饪区以及就餐区的环境可持续绩效评估模型。最后，本研究进行了深入分析，以了解非基准环境可持续服务区域中每个设施的CF减少量。

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