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Examining Contexts-of-Use for Web-Based and Paper-Based Questionnaires

机译：检查基于Web和基于纸质问卷的使用上下文

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摘要

Questionnaire instruments are frequently administered in digital formats, largely web-based, without much systematic investigation of possible effects from these administration methods. Furthermore, little attention has been given to the contextual lack of control for extraneous factors that may influence user responses. In this study, 263 university students were randomly assigned to one of two administration formats, web-based (WBA) or paper-based (PBA), to complete a set of questionnaires in an environment of their choice. Data collection included reporting context characteristics along three parameters: location, companions, and concurrent activities (including help-seeking). Outcomes of interest included location and conditions of user-chosen contexts, instrument performance, generative data quantity and quality, independence of completion, administrative efficiency, and participant affect. Participants did choose and allow distracters in their contexts-of-use, completing the questionnaires while engaged in multiple social and asocial concurrent activities. There were generally small but significant differences in instrument performance and user response characteristics by administration method and contexts-of-use. Participant comfort and data returned were both higher in PBA than WBA. Quantity return of generative data was higher in WBA while overall quality (completeness, coherence, correctness) of generative data was not significantly different. These findings present implications of administrative methods and contextual influences that inform measurement professionals' selection and design of administrative systems and conditions for research and evaluation data collection.
机译：问卷调查工具通常以数字格式进行管理，主要基于网络，而没有对这些管理方法可能产生的影响进行系统的调查。此外，对于可能影响用户响应的无关因素的上下文缺乏控制的关注很少。在这项研究中，将263名大学生随机分配到两种管理形式中的一种，即基于Web的（WBA）或基于纸质的（PBA），以在他们选择的环境中完成一组问卷。数据收集包括报告上下文特征以及三个参数：位置，伙伴和并发活动（包括寻求帮助）。感兴趣的结果包括用户选择的上下文的位置和条件，仪器性能，生成的数据数量和质量，完成的独立性，管理效率以及参与者的影响。参与者确实选择并允许他们在使用环境中分散注意力，在参与多项社交和社交同时活动的同时填写问卷。根据管理方法和使用环境的不同，仪器性能和用户响应特性通常存在细微但显着的差异。 PBA的参与者舒适度和返回的数据均高于WBA。 WBA中生成数据的数量回报较高，而生成数据的整体质量（完整性，一致性，正确性）没有显着差异。这些发现提出了管理方法和上下文影响的含义，这些信息可以帮助测量专业人员选择和设计行政系统以及研究和评估数据收集的条件。

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