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首页> 外文期刊>Engineering Management Journal. >End User Feedback: A Discussion, Lessons Learned, and Recommendations for Managers of R&D Programs
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End User Feedback: A Discussion, Lessons Learned, and Recommendations for Managers of R&D Programs

机译：最终用户反馈：讨论，经验教训和对R＆D项目经理的建议

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摘要

This reflective case study was generated from an evaluation of the Navy's underperforming Advanced Seal Delivery System (ASDS) program. Two main systemic issues were revealed: insufficient systems engineering and a mismatch of requirements and resources. These issues were illustrated by analyzing three significant engineering issues: the main propulsion battery, the vehicle's acoustic quieting, and the tail assembly hydrodynamic performance. An evaluation framework was developed revealing that end users (ASDS operators and submariners) have substantial knowledge resources that can provide significant benefit to all program stakeholders. Engineering managers can capitalize on the recommended methodology to drive organizational change by more tightly coupling skill sets possessed by the end users to key points in a program's development.
机译：这个反思性案例研究是通过对海军表现不佳的高级印章传送系统（ASDS）计划进行评估而得出的。发现了两个主要的系统性问题：系统工程不足以及需求和资源不匹配。通过分析三个重要的工程问题说明了这些问题：主推进电池，车辆的隔音效果和尾部组件的流体动力学性能。开发了一个评估框架，该框架揭示出最终用户（ASDS运营商和潜水艇员）拥有大量知识资源，可以为所有计划利益相关者带来重大利益。工程经理可以利用推荐的方法，通过将最终用户拥有的技能与程序开发的关键点更紧密地结合，来推动组织变革。

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