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首页> 外文期刊>Engineering Management Journal. >Driving Change from the Middle: An Exploration of the Complementary Roles and Leadership Behaviors of Clinical Nurse Leaders and Engineers in Healthcare Process Improvement
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Driving Change from the Middle: An Exploration of the Complementary Roles and Leadership Behaviors of Clinical Nurse Leaders and Engineers in Healthcare Process Improvement

机译：从中间推动变革：探索临床护士领导者和工程师在医疗保健流程改进中的互补作用和领导行为

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摘要

The healthcare system presents challenges and opportunities for those looking to drive process improvement. Engineering managers can improve the probability of successfully implementing initiatives by partnering with a clinical nurse leader (CNL), since a key CNL role is designing and implementing changes to improve patient outcomes. Similar to project managers and engineers, CNLs drive change from the middle of the organization by successfully balancing the needs of upper management with frontline demands. Case studies of change efforts in healthcare are used to illustrate behaviors required of successful middle leaders to both lead and serve as "courageous followers" when improving healthcare outcomes.
机译：对于希望推动流程改进的人们而言，医疗保健系统带来了挑战和机遇。工程经理可以通过与临床护士负责人（CNL）合作来提高成功实施计划的可能性，因为CNL的关键作用是设计和实施变更以改善患者预后。与项目经理和工程师类似，CNL通过成功地平衡高层管理人员的需求和一线需求来推动组织中间的变化。通过对医疗保健变革努力的案例研究来说明成功的中层领导人在改善医疗保健成果时既要领导又要充当“勇敢的追随者”所需的行为。

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