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Developing an Assessment Tool for Two Organizations Using Six Sigma Principles

机译:使用六西格玛原则为两个组织开发评估工具

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摘要

This article describes the development of a single assessment tool that is applicable to two organizations to reduce redundancy of operations. It is based on a case study of the application of Six Sigma tools and methods to develop an assessment tool for meeting the needs and procedures for the Office of Environmental Health and Engineering of the Albuquerque Area, Indian Health Service, and Region 6 of the Environmental Protection Agency, which had traditionally conducted independent surveys of water sewer and solid waste facilities of Indian tribal organizations in the same region. These efforts were focused on meeting the needs of tribal customers and the staff of both federal agencies following Six Sigma's Design Measure Analyze Improve and Control roadmap. Deliverables of the project included new survey forms, procedures, and training. The project resulted in the elimination of redundant services which in turn has allowed these organizations to be more cost effective in providing additional services to the tribal customers. This effort is resulting in similar adoptions in other regions of the country.
机译:本文介绍了适用于两个组织以减少操作冗余的单个评估工具的开发。它基于对六个西格玛工具和方法的应用的案例研究,以开发评估工具来满足阿尔伯克基地区环境卫生与工程办公室,印度卫生局和环境6区的需求和程序。保护局传统上对同一地区的印第安部落组织的下水道和固体废物设施进行了独立调查。这些努力的重点是满足六西格玛(Six Sigma)设计措施分析改进和控制路线图的部族客户和两个联邦机构工作人员的需求。该项目的可交付成果包括新的调查表,程序和培训。该项目消除了多余的服务,从而使这些组织在向部落客户提供额外服务方面更具成本效益。这种努力导致该国其他地区也采用了类似的方法。

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