Learning cycles, organizational back talk, and the persistence of theories in use: lessons of information systems development in a university administration context

Ari Heiskanen; Pauli Assinen

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Learning cycles, organizational back talk, and the persistence of theories in use: lessons of information systems development in a university administration context

机译：学习周期，组织回话和所用理论的持久性：大学管理环境中信息系统开发的课程

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Learning experiences from twenty-seven administrative information-system-development projects in a large Finnish university are analysed over a time frame of eighteen years. A series of reporting development projects was chosen for more detailed inspection. Organizational learning was conceptualized to consist of cycles during which the organizational reactions towards development actions reveal the successfulness of each project. In a retrospective analysis the authors found three learning cycles out of the twelve-year-long reporting development process. The authors define their approach as reflective information systems practice and relate it to action learning and action science.

机译：在18年的时间范围内，分析了芬兰一所大型大学的27个行政信息系统开发项目的学习经验。选择了一系列报告开发项目以进行更详细的检查。组织学习被概念化为包含周期的周期，在周期中，组织对发展行动的反应揭示了每个项目的成功。在一项回顾性分析中，作者发现了长达十二年的报告开发过程中的三个学习周期。作者将他们的方法定义为反思性信息系统实践，并将其与行动学习和行动科学联系起来。

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《Knowledge and Process Management: The Journal of Corporate Transformation》 |2003年第3期|共11页
作者
Ari Heiskanen; Pauli Assinen;
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正文语种 eng
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Learning cycles, organizational back talk, and the persistence of theories in use: lessons of information systems development in a university administration context

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