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首页> 外文期刊>Career Development International: The Journal for Executives, Consultants and Academics >Emotional intelligence: theory and description - A competency model for interpersonal effectiveness
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Emotional intelligence: theory and description - A competency model for interpersonal effectiveness

机译:情绪智力:理论与描述-人际交往能力模型

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摘要

Purpose - Despite the crucial role that emotional intelligence (EI) could play in improving individuals' performance and career prospects in organizations, employees, executives and career professionals across the world are still in search of practical frameworks for understanding the concept. This is because EI research outputs from academics still remain mostly as correlations, co-variations and associations between EI and other variables. This paper seeks to provide a practical framework that could help executives, employees and career advisors understand what EI competencies people need to acquire and how these could be developed through EI training. Design/methodology/approach - The approach is to develop a competency-based model of EI based on inputs from academic research and feedback from EI training specialists. An attempt is made to incorporate the role of brain theory in EI. Exploration is also made into the progressive stages and dynamics involved in typical EI training programs. Findings - The paper brings out current research insights and highlights the strategic significance of EI as an augmenter of job performance and career advancement. The competency-based model provides comprehensive understanding of the psychological configuration, inner mechanisms, and organization and operation of EI in human beings. Originality/value - While the model holds many of the classic components of EI intact, a new sub-competence called social influence is introduced, with cautions about the difficulty in acquiring this sub-competence solely through EI training. Going beyond the popular literature, the paper explains the role of brain theory in EI - a dimension often ignored in EI discussions. Finally, the paper provides an abbreviated coverage of the progressive stages and the dynamics involved in typical EI training programs.
机译:目的-尽管情绪智力(EI)在改善组织中个人的绩效和职业前景方面可以发挥至关重要的作用,但全世界的员工,高管和职业专业人员仍在寻找理解这一概念的实用框架。这是因为学者们对EI的研究成果仍然主要是EI与其他变量之间的相关性,协变量和关联。本文旨在提供一个实用的框架,以帮助高管,员工和职业顾问了解人们需要获得的EI能力以及如何通过EI培训来发展这些能力。设计/方法/方法-方法是基于学术研究的输入和EI培训专家的反馈,开发基于胜任力的EI模型。尝试将脑理论的作用纳入EI。还对典型EI培训计划中涉及的进步阶段和动态进行了探索。调查结果-本文提出了当前的研究见解,并强调了EI作为工作绩效和职业发展的增强者的战略意义。基于胜任力的模型提供了对人类EI的心理结构,内部机制以及组织和操作的全面理解。原创性/价值-虽然模型保留了EI的许多经典组成部分,但引入了一种称为“社会影响力”的新子能力,并告诫了仅通过EI培训很难获得这种子能力的问题。超越流行文学,本文解释了脑理论在EI中的作用-在EI讨论中常常忽略这一维度。最后,本文简要介绍了典型EI培训计划中涉及的进步阶段和动态。

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