...
  • 主题
高级搜索  >
历史搜索 清空历史
首页> 外文期刊>Leadership in health services >From unbalanced to balanced: performance measures in a Vietnamese hospital
【24h】

From unbalanced to balanced: performance measures in a Vietnamese hospital

机译：从不平衡到平衡：越南医院的绩效评估

获取原文
获取原文并翻译 | 示例
   

获取外文期刊封面封底 >>

       
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

Purpose - From the data derived from a Vietnamese hospital, this study seeks to discern which organisational culture types, leadership styles, and trust types pave the path for the implementation of the balanced scorecard (BSC) system. Design/methodology/approach - The study uses a case research approach with a triangulation of data collation methods encompassing access to documents, field observations, and interviews. The in-depth interviews with 37 hospital members and field observations were conducted during 21 months from March 2009 to November 2010. Findings - The findings show that features relating to organisational change in terms of organisational culture, leadership style, and trust can impact the success of BSC implementation; nonetheless, the opposite direction can merely be encountered in the relationship between leadership style and BSC implementation. Originality/value - The study offers insights into a successful model of BSC implementation in the healthcare sector built on such antecedents as organisational culture, leadership, and trust.
机译：目的-从越南一家医院获得的数据中，本研究旨在找出哪些组织文化类型，领导风格和信任类型为平衡计分卡（BSC）系统的实施铺平了道路。设计/方法/方法-本研究使用案例研究方法，对数据整理方法进行三角剖分，包括访问文档，实地观察和访谈。从2009年3月至2010年11月，在21个月内对37名医院成员进行了深入访谈和实地观察。调查结果-调查结果表明，与组织变革有关的特征在组织文化，领导风格和信任方面都可能影响成功BSC实施情况;但是，领导风格和BSC实施之间的关系只能遇到相反的方向。原创性/价值-该研究以组织文化，领导力和信任度为前提，深入研究了BSC在医疗保健领域成功实施的模式。

著录项

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号