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Designing for human emotion:ways of knowing

机译:为人类情感而设计:认识之道

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Recently researchers from a range of disciplines have begun inquiring into the place ofemotion in the design and use of technology to ask how, and in what ways, productsand systems evoke emotions in people and how these emotions can be understood,measured, or more generally assessed? This diversity of perspectives has broughttheoretical and methodological richness to the field, yet has made it increasingchallenging to make sense of the literature. This paper argues that by organizing thesediverse accounts of design according to the underlying epistemology and theoreticalperspective, it is possible to accommodate a variety of approaches and provide a way togive meaning to the diverse outcomes. Published papers representing a range of theapproaches to research on human emotion were identified in the literature, and assessedin terms of researcher motivation, the way "emotion" is conceptualized and operatio-nalized, the nature of the knowledge claims, and the background assumptions of theauthors, both implicit and explicit. By mapping research production to morefundamental assumptions and values, a space is opened for more constructive andnuanced dialog on the validity, meaning, and significance of diversity for advancing thefield overall.
机译:最近,来自各个学科的研究人员已经开始研究情感在技术设计和使用中的位置,以询问产品和系统如何以及以何种方式唤起人们的情感,以及如何理解,测量或更广泛地评估这些情感。 ?观点的多样性为该领域带来了理论和方法上的丰富性,但也使挑战变得越来越具有挑战性以理解文学。本文认为,通过根据潜在的认识论和理论观点组织这些多样的设计说明,有可能适应各种方法并提供一种赋予各种结果意义的方法。文献中确定了代表一系列人类情感研究方法的已发表论文,并根据研究人员的动机,“情感”的概念化和操作方式,知识主张的性质以及作者的背景假设进行了评估。 ,无论是隐式还是显式。通过将研究成果映射到更基本的假设和价值上,为在整体上推进该领域的有效性,意义和多样性的意义提供了更具建设性和细微差别的对话空间。

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