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Improving patient safety through improved communication and teamwork

机译:通过改善沟通和团队合作来提高患者安全性

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摘要

The aspects of the STEALTH debrief that merits comment are twofold. The first is what is meant by Tone. As described by Murphy, the debriefing is nameless and rankless, which means that anyone can bring up any issue without fear of reprisal. Although I know little about the military, it seems that rank is key in many decisions so as to have the debriefing nameless and rankless is quite unusual. The idea behind being "rankless" is that the critique is not of the individual on a personal level but of the actions taken. In addition, the debrief tone is set by the leader beginning with the mistakes they made. Imagine if this approach were the standard operating approach used in an interdisciplinary team. Imagine the type of communication that would result which is necessary for "flawless" patient care.
机译:值得评论的秘密汇报的方面是双重的。首先是音调的含义。正如墨菲(Murphy)所描述的那样,汇报工作是无名的,无级别的,这意味着任何人都可以提出任何问题而不必担心遭到报复。尽管我对军方知之甚少,但军衔似乎在许多决定中都是关键的,因此,使汇报工作变得无名无姓是很不寻常的。 “无等级”背后的思想是批评不是针对个人,而是针对所采取的行动。此外,领导者应从他们犯下的错误开始设定汇报基调。想象一下,如果这种方法是跨学科团队中使用的标准操作方法。想象一下将产生的沟通类型,这对于“完美”的患者护理是必需的。

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