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Climate-Change Communication Within Public Natural Resource Agencies: Lessons Learned From the US Forest Service

机译:公共自然资源机构内部的气候变化交流:从美国森林服务局汲取的教训

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摘要

By analyzing interview and survey data from U.S. Forest Service employees, we examined the strategies used for communicating about climate change within the agency and their effectiveness from the perspective of agency employees. We found a limited awareness among employees regarding climate policy. We found that horizontal information flow through informal social networks was an important way in which climate-change information was communicated. We also found a lack of confidence among employees in their ability to provide feedback to agency leadership. Our results suggest that (1) agency leadership's ability to set priorities and deliver positive vision is important for increasing employee awareness and inspiring actions, (2) the agency could play a role in facilitating formal and informal networking among employees, and (3) using advanced information technologies may contribute to information flow horizontally and vertically, formally and informally.
机译:通过分析来自美国森林服务局员工的访谈和调查数据,我们从机构员工的角度研究了用于沟通机构内部气候变化及其有效性的策略。我们发现员工对气候政策的意识有限。我们发现,通过非正式社交网络传递的横向信息是传达气候变化信息的一种重要方式。我们还发现员工对他们向机构领导提供反馈的能力缺乏信心。我们的结果表明:(1)机构领导者确定优先次序和提供正面愿景的能力对于提高员工的意识和激励行动至关重要;(2)机构可以在促进员工之间的正式和非正式网络中发挥作用;(3)使用先进的信息技术可以促进信息的水平和垂直,正式和非正式的流动。

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