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Supply chain management six sigma: a management innovation methodology at the Samsung Group

机译：供应链管理六个西格玛：三星集团的管理创新方法

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摘要

Purpose - This paper seeks to introduce a six-sigma based methodology for the SCM domain which was developed and has been used in Samsung. Design/methodology/approach - The paper provides a detailed description of how and why a six-sigma-based methodology for the SCM domain was developed in Samsung and presents a real industry case to illustrate the usage of the methodology. Findings - In Samsung, the effort and investment in synthesizing SCM and six sigma, and developing a unique six-sigma-based methodology to improve its SCM operation, have turned out to be fruitful. The Black Belt program has produced highly qualified and talented SCM specialists, who are currently training the methodology to members in their organizations and leading SCM projects. SCM projects are being prepared and conducted in a more disciplined way and their outcomes are continuously monitored and shared through the company's repository. Research limitations/implications - To generalize its usefulness, the methodology needs to be applied to the SCM projects of those companies whose organizational and cultural contexts are different from those of Samsung. In addition, the overview of an illustrative SCM project presented in the paper is brief due to space limitations. Practical implications - Today, SCM is increasingly recognized as a strategic way to innovate a company's business operation. This paper shows that a methodology such as Samsung's SCM six sigma can be the key to conducting SCM projects in a more disciplined way and for fruitful outcomes. Originality/value - The paper introduces a unique six-sigma-based methodology for the SCM domain which has been developed and applied in a leading global manufacturing, financial, and services conglomerate. This methodology could be adapted by other companies for their SCM projects to increase the likelihood of project success.
机译：目的-本文旨在介绍一种针对SCM域的基于六西格玛的方法，该方法已开发并已在三星中使用。设计/方法/方法-本文详细描述了三星如何为SCM域开发基于六和的基于Sigma的方法，以及该方法的原因，并提供了一个实际的行业案例来说明该方法的使用。调查结果-在三星，合成SCM和6 sigma以及开发一种独特的基于6 sigma的方法以改善其SCM操作的努力和投资已经取得了丰硕的成果。黑带计划已经培养出了高素质和才华横溢的SCM专家，他们目前正在为其组织中的成员和领先的SCM项目培训方法。 SCM项目正在以更加规范的方式进行准备和实施，其成果将通过公司的资源库得到持续监控和共享。研究的局限性/意义-为了概括其实用性，该方法需要应用于组织和文化背景与三星公司不同的那些公司的SCM项目。此外，由于篇幅所限，本文介绍的一个示例性SCM项目的概述也很简短。实际意义-如今，SCM被公认为是创新公司业务运营的战略方法。本文表明，诸如三星SCM 6 sigma之类的方法可能是以更有纪律的方式开展SCM项目并取得丰硕成果的关键。原创性/价值-本文介绍了一种针对SCM领域的独特的基于六西格玛的方法，该方法已经开发并应用于领先的全球制造业，金融和服务集团。其他公司可以将这种方法应用于他们的SCM项目，以增加项目成功的可能性。

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