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How Winners Win: Lessons Learned from Contract Competition in Base Operations Support

机译：获胜者如何获胜：基础运营支持中合同竞争的经验教训

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Competition in Base Operations Support (BOS) produces savings for DoD. In the face of competition, costs drop by an average of 27% whether a contractor or the in-house work force wins. If we knew how winners realized those savings, they might be duplicated by in-house Government activities even when competition isn't possible. Winners of competed BOS functions follow many common approaches to increase their productivity. These approaches include: organizational changes, simplifying organizations to reduce the number of supervisors; consolidation of working locations to eliminate the expense of supervising dispersed activities; use of working supervisors who not only direct and schedule workers but also perform direct labor themselves; use of multiskilled workers to reduce periodic backlogs with a smaller work force; use of lower-skilled workers; reserving higher skilled employees for jobs that suit their talents; provision of equipment, vehicles, and communications to maximize worker productivity; establishment of worker goals and accountability to motivate employees; provision of computer support to complete work more quickly and accurately; and elimination of unnecessary work, abolishing or modifying nonessential tasks.

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