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Guidebook for Attracting Paratransit Patrons to Fixed-Route Services

机译：吸引辅助客运顾客到固定路线服务的指南

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This Guidebook provides fixed-route transit systems with step-by-stepinstructions on how to attract individuals with disabilities and other potential riders to fixed-route services. The information presented reflects the results of extensive original research conducted by team of experienced paratransit and fixed-route transit consultants. This research addresses the following four market segments: People with disabilities who currently use fixed-route transit; People with disabilities who currently use paratransit; Others who currently use paratransit; and People with disabilities who normally do not use transit. The fourth segment, generally the largest portion of the market, may be a significant area of growth for fixed-route transit systems. This Guidebook provides information on how to attract riders from each of the four market segments.

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