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Effects of Optimism and Willingness to Trust on Work-Related Attitudes andBehaviors: An Application to the Commercial Vehicle Industry

机译:乐观和信任意愿对工作态度和行为的影响:商用车行业的应用

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The paper explores the determination of commercial vehicle driver attitudes andthe effect of these attitudes on driving performance, job satisfaction, and turnover. It was hypothesized that if a relationship is found, it may then be worthwhile to select applicants with the highest potential for good work habits and company loyalty. Previous research was reviewed to help define measures of trust, optimism, organizational commitment, job satisfaction, intent to turnover, and commitment to work. Productivity measures included miles driven, out-of-route percentage, late deliveries, and accidents.

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