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ARS ARS ARS ARS ARS Server And Recording Medium Recording ARS Application Prgram And ARS Service Method

机译:ARS ARS ARS ARS ARS服务器和记录介质记录ARS应用程序和ARS服务方法

摘要

According to a feature of the invention, the call connecting unit 110 that performs the call connection with the server according to the call connection request signal from the client terminal 200; ARS scenario data is stored in database 120 for guiding to the client according to the ARS service information; The database 120 transmits the inquiry signal of the request requests to enter a specific item to a call connected to the client according to the stored ARS scenario data or to select any of the items requested by presenting a plurality of the selection information to the client terminal 200 quality output (130); The response of the client in response to the request information, the contents of the query response includes a signal receiver for receiving a response signal that is received as a text type of signal from the client terminal 200 (140); And, via the query output unit 130 or to the ARS is the rank of the next ranked query signal in accordance with the scenario data output, wherein the guide or the receipt of the client request for information or the client terminal (based on the response information included in the response signal 200) and the agent terminal 300 mutually call connection, the control unit 150 for controlling the client terminal 200 and the third party terminal 400 to interface call; the ARS server containing the service ;
机译:根据本发明的特征,呼叫连接单元110根据来自客户终端200的呼叫连接请求信号与服务器进行呼叫连接; ARS场景数据存储在数据库120中,用于根据ARS服务信息指导客户;数据库120根据所存储的ARS场景数据,向连接到客户的呼叫发送请求输入特定项目的请求请求的查询信号,或者通过向客户终端呈现多个选择信息来选择所请求的项目中的任何一个。 200质量输出(130);客户端响应于请求信息的响应,查询响应的内容包括:信号接收器,用于从客户端终端200接收作为信号的文本类型接收的响应信号(140);并且,经由查询输出单元130或到ARS的是根据场景数据输出的下一个已排序查询信号的等级,其中指导或接收客户端请求信息或客户端请求(基于响应响应信号200)和代理终端300中包括的信息相互呼叫连接,控制单元150用于控制客户终端200和第三方终端400进行接口呼叫;包含服务的ARS服务器;

著录项

  • 公开/公告号KR101638870B1

    专利类型

  • 公开/公告日2016-07-15

    原文格式PDF

  • 申请/专利权人 김길호;

    申请/专利号KR20140108858

  • 发明设计人 김길호;

    申请日2014-08-21

  • 分类号H04M1/64;H04M3/50;

  • 国家 KR

  • 入库时间 2022-08-21 14:12:14

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