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ARS ARS ARS ARS ARS Server And Recording Medium Recording ARS Application Prgram And ARS Service Method
ARS ARS ARS ARS ARS Server And Recording Medium Recording ARS Application Prgram And ARS Service Method
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机译:ARS ARS ARS ARS ARS服务器和记录介质记录ARS应用程序和ARS服务方法
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摘要
According to a feature of the invention, the call connecting unit 110 that performs the call connection with the server according to the call connection request signal from the client terminal 200; ARS scenario data is stored in database 120 for guiding to the client according to the ARS service information; The database 120 transmits the inquiry signal of the request requests to enter a specific item to a call connected to the client according to the stored ARS scenario data or to select any of the items requested by presenting a plurality of the selection information to the client terminal 200 quality output (130); The response of the client in response to the request information, the contents of the query response includes a signal receiver for receiving a response signal that is received as a text type of signal from the client terminal 200 (140); And, via the query output unit 130 or to the ARS is the rank of the next ranked query signal in accordance with the scenario data output, wherein the guide or the receipt of the client request for information or the client terminal (based on the response information included in the response signal 200) and the agent terminal 300 mutually call connection, the control unit 150 for controlling the client terminal 200 and the third party terminal 400 to interface call; the ARS server containing the service ;
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