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Investigating Innovation Practices in Design: Creative Problem Solving and Knowledge Management

机译:研究设计中的创新实践:创造性的问题解决和知识管理

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This paper describes a case study investigating two key aspects of innovation practice in an engineering company: creative problem solving (CPS) and knowledge management (KM). CPS methods offer benefit to organisations in developing novel solutions and improving operations. This research identified the key factors in applying CPS methods from the literature, and compared the creative practices of one engineering organisation with three creative organisations. KM practices can support the sharing and reuse of innovative practices and creative outcomes. A central conflict in adopting KM is codification vs. personalisation. This issue is discussed with reference to a KM framework proposal.
机译:本文描述了一个案例研究,该案例研究了一家工程公司的创新实践的两个关键方面:创造性问题解决(CPS)和知识管理(KM)。 CPS方法为组织开发新颖的解决方案和改善运营提供了好处。这项研究从文献中确定了应用CPS方法的关键因素,并将一个工程组织的创新实践与三个创新组织进行了比较。知识管理实践可以支持创新实践和创造成果的共享和重用。采用知识管理的一个主要冲突是编纂与个性化。将参考KM框架建议讨论此问题。

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