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首页> 外文会议>Informatics, 2009. BCI '09 >Business Process Reengineering as a Modernizing Tool for the Public Administration - From Theory to Reality
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Business Process Reengineering as a Modernizing Tool for the Public Administration - From Theory to Reality

机译：业务流程再造作为公共管理的现代化工具-从理论到现实

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In this paper, Business Process Reengineering is briefly analyzed in theoretical level. An effective methodology as well as Administration and Information Technology matters is described, while the differences to Total Quality Management are highlighted. Moreover, the phases of the BPMS methodology as well as reengineering techniques are explained. It is also presented how BPMS methodology is applied through the process management tool ȁC;ADONISȁD;. For the application of the theory, the departments of Educational Institution of National School of Public Administration (NSPA) are reviewed while its operational processes are analytically studied.Through the assistance of ADONIS tool, Process Modelling, Analysis and Simulation are carried out. The proper conclusions are reached, while new processes are suggested in the framework of process reengineering, mostly through the application of new blended learning technologies, like synchronous and asynchronous distant learning.
机译：本文从理论层面简要分析了业务流程再造。描述了一种有效的方法论以及管理和信息技术事务，同时着重说明了与全面质量管理的区别。此外，还解释了BPMS方法论的各个阶段以及再造技术。还介绍了如何通过流程管理工具ȁC;ADONISȁD;应用BPMS方法。为了应用该理论，对国家公共行政学院（NSPA）的教育机构进行了审查，同时对其运行过程进行了分析。借助ADONIS工具，进行了过程建模，分析和仿真。得出了正确的结论，同时在流程重组的框架中建议了新流程，主要是通过应用新的混合学习技术（如同步和异步远程学习）进行的。

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