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Improving Architectural Knowledge Management in Public Sector Organizations - an Interview Study

机译：改善公共部门组织的建筑知识管理 - 面试学习

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摘要

Architecting software systems is a knowledgeintensive activity. It requires significant knowledge about architecting in general, but also about domains and technologies. Such knowledge should be managed systematically to make it available throughout the whole software development cycle (e.g. to facilitate maintenance). Architectural knowledge management (AKM) literature covers organizations in the private sector (e.g. software vendors). However, there is a lack of studies on AKM practices in public sector organizations (e.g. municipalities), even though AKM practices in the public sector are immature. Therefore, we propose applying lessons from AKM practices found in the private sector to address AKM challenges in the public sector. Thus, we conducted an interview study with four public and four private sector organizations. We identified challenges for AKM in the public sector. Then, we derived solutions from the private sector to the challenges in the public sector. The main challenges in the public sector are vaporization of architectural knowledge, insufficient knowledge sharing, and organizational cultures that do not encourage AKM. Solutions to these challenges include community building, improved tool support, quality control and management support. The results help improve AKM practices in the public sector.
机译：架构软件系统是一个知名活动。它需要一般来说关于架构的重要知识，也需要关于域和技术。应系统地管理这些知识，使其在整个软件开发周期中提供（例如，以方便维护）。建筑知识管理（AKM）文学涵盖私营部门的组织（例如软件供应商）。但是，即使公共部门的AKM实践是不成熟的，缺乏关于公共部门组织（例如市政当局）的AKM实践的研究。因此，我们建议从私营部门发现的AKM实践中申请课程，以应对公共部门的AKM挑战。因此，我们与四个公共和四个私营部门组织进行了采访。我们确定了公共部门的AKM挑战。然后，我们从私营部门派生解决方案到公共部门的挑战。公共部门的主要挑战正在冒出架构知识，知识共享不足和不鼓励Akm的组织文化。这些挑战的解决方案包括社区建设，改进了工具支持，质量控制和管理支持。结果有助于改善公共部门的AKM实践。

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