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首页> 外文会议>International Technology, Education and Development Conference >(544.pdf) ESTABLISHING QUALITY ASSURANCE FOR E-LEARNING IN HIGHER EDUCATION: CHALLENGES, INITIAL CONCEPTS AND PROCESS REFLECTION
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(544.pdf) ESTABLISHING QUALITY ASSURANCE FOR E-LEARNING IN HIGHER EDUCATION: CHALLENGES, INITIAL CONCEPTS AND PROCESS REFLECTION

机译：（544.PDF）在高等教育中建立质量保证：挑战，初始概念和过程反思

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Many higher education institutions enhance their on-site teaching with flexible online formats, using agreat variety of tools and specific educational designs. For many years these endeavors have beenmainly pioneers' work. Recently, the integration of online elements into regular study programs isbeing mainstreamed and new support structures and services for e-learning at the university havebeen established. These support centres face various challenges in the quality development andmanagement of their services. Many different stakeholders are involved and have vested interests,shaped by their particular perspective (students, lectures, university management, IT-services, etc.).Furthermore, there is no established method for quality assurance for e-learning in higher education.Many different approaches and generic quality management models like EFQM or ISO 9000 canprovide orientation but need a lot of customizing to be able to guide day-to-day work in an academiccontext with limited resources. In addition, there is even a controversial debate as to whether thewhole concept of “quality management” developed in industry can be transferred to the educationalsphere and if so, which special measures have to be taken in order to conceptualize the co-productionprocess inherent in any successful teaching. These challenges form the backdrop of the casepresented in this paper: Munich University of Applied Sciences' endeavours to develop a customizedconcept of systematic quality development. We portray and reflect upon the decisions and steps wetook to establish a model that meets the local needs and requirements. By critically assessing theoverall process and the initial results we will share our insights and the lessons learnt. Ourrecommendations will be useful for all stakeholders in higher education that are confronted with asimilar challenge of mainstreaming and fostering flexible online formats as part of up-to-date, on-siteteaching. It will be of special value for those involved in attempts to develop quality in e-learningsupport services in a systematic way.
机译：许多高等教育机构以灵活的在线格式增强了他们的现场教学，使用了Great各种工具和特定的教育设计。多年来，这些努力已成为先锋的工作。最近，将在线元素整合到常规研究方案中，符合主流化和在大学电子学习的新的支持结构和服务建立。这些支持中心面临着其服务质量发展和管理的各种挑战。许多不同的利益相关者参与并具有既得利益，由他们的特殊角度（学生，讲座，大学管理，IT服务等）形状。此外，在高等教育中没有建立的质量保证方法。优秀不同的方法和通用质量管理模型，如EFQM或ISO 9000难以提供的方向，但需要大量的自定义，以便能够以有限的资源为学术通知指导日常工作。此外，甚至还有一个有争议的辩论，即在行业中发育的“质量管理”的概念是否可以转移到教育股权，如果是的话，必须采取哪些特别措施，以便概念化任何内部固有的共同生产过程成功教学。这些挑战在本文中形成了案件所需的背景：慕尼黑的应用科学大学努力制定自定义系统质量发展的概念。我们描绘并反思了Wetook的决策和步骤，以建立符合当地需求和要求的模型。通过批判性地评估Theoverall过程和初步结果，我们将分享我们的见解和经验教训。我们的宣传将对所有更高教育的利益攸关方都有用，这些人面临着主流化和培育灵活的在线格式的一致挑战，作为最新的在迄今为止的宣传方面的一部分。它将具有特殊价值的人，这些价值是以系统的方式制定电子学习支持服务质量的特殊价值。

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