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Organizational Capability for Quality Management focusing on JapaneseAutomobile Industry: An Empirical Study on Quality Accident

机译:专注于日本的质量管理的组织能力,展示了日本人的行业:质量事故的实证研究

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In recent years, the product reall cases of Japanese companies which had organizational quality accidents have been seen frequently and these cases have made significant impact on corporate management. The study focuses on the Japanese automobile industry and aims to analyze relations between quality management and organizational capability by focusing on product defects and recalls data.First, the comparative analysis of a trend of automakers, regarding especially four major companies in Japan, is conducted by using the recall data reported to the Ministry of Land, Infrastructure and Transport Japan (MLIT). Based on this analysis, the business strengths and weaknesses of these companies are clarified.In addition, the representative two companies among four sample companies are selected and analyzed the relation between the product defect problems and the trends in organizational structure and capability according to literatures and interview research. The Company A's product defects and recalls problems led to social problems in 2004. On the other hand, same problems by the Company B were not limited in Japanese society but spread to the United States from 2009 through 2010.Based on these analyses, an appropriate organizational management is proposed for quality accidents in automobile industry.
机译:近年来,经常出现了具有组织质量事故的日本公司的产品Reall案例,这些案件对企业管理产生了重大影响。该研究侧重于日本汽车行业,旨在通过专注于产品缺陷和召回数据来分析质量管理和组织能力之间的关系。首先,关于日本特别四家主要公司的汽车制造商趋势的比较分析使用向土地,基础设施和运输部报告的召回数据(MLIT)。根据这一分析,澄清了这些公司的业务优势和劣势。此外,根据文献和文献,选择了四家样本公司之间的代表两家公司之间的关系,并根据文献和组织结构和能力之间的关系。采访研究。公司的产品缺陷并回忆起问题导致了2004年的社会问题。另一方面,B公司的同样问题在日本社会上不受限制,但从2009年至2010年向美国传播到美国。在这些分析中,适当的分析建议为汽车工业的质量事故提出组织管理。

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